Online tickets

Please note

Schließen

Important information

Online-Tickets can be bought 2 weeks in advance.

Admission is possible only with an online ticket and only within your chosen entry time slot.

Skip the line: Your online ticket will be checked directly at the exhibition entrance.

50% discount on admission starting from 3 pm on Fridays.

2 adults accompanied by at least 1 child can use the advantage of a family ticket.

Frequently asked questions

Booking your ticket

Online you can book the following tickets: Entrance adult, Entrance reduced, Entrance children until 16 years, Family tickets, Free admission (with verification).

Annual partner tickets and discounted tickets (e.g. discounts for Dresden Cards) are available at the museum’s box office only.

Bookings of travel groups, school groups, museum tours and projects are handled by the Visitor’s service at Tel.: +49 (351) 4846-400 or service@dhmd.de

1. To buy your online ticket, please choose your visit date.
2. Then choose the ticket type and amount.
4. Now choose an available entry time slot for your visit.
5. Add the tickets to your shopping cart.
6. Then fill in your data and pay.
7. Your tickets will be sent to the given mail address.

Online tickets can be bought 2 weeks in advance.

The entry to the museum is only possible within your chosen entry time slot. Once you are in the museum you can organize your visit freely - and stay as long as you want within our opening times.

Every entry time slot is only valid at the respective time. Please be at the entrance in time. Otherwise your time slot will expire.


The times of the visit vary individually. We recommend to plan for the visit of the Permanent exhibition approx. 1,5h, for the Children’s Museum approx. 1h, and for each of the special exhibitions approx. 1h.

Handling of online tickets

Online tickets are scanned at the entrance. Those entitled to a discount / free admission must show their proof of discount at the entrance as well.

No. There is no refund and no rebooking for online tickets. Reimbursements or refund are not granted for tickets that are not used.

To visit the exhibitions, you need a valid entry time slot ticket. It is enough to present all readable QR Codes on your smartphone at the entrance. In this case printing the tickets is not needed.

To visit the exhibitions, you need a valid entry time slot ticket. It is enough to present all readable QR Codes on your smartphone at the entrance. In this case printing the tickets is not needed.

Discounts & vouchers

2 adults accompanied by at least 1 child can use the advantage of a family ticket.
The number of adults is pre-set. Please adjust the number of children in your shopping cart.

Entitled for reduced entrance are persons in training, students, asylum seekers, persons in basic military service or civilian service, holders of the Dresden Pass or Honorary Pass, and persons with severe disabilities (80 percent or more).

Attendants of persons with severe disabilities (80 percent or more) have free admission and please choose “Free admission” tickets.

Only following persons can choose “free admission” tickets:

holders of DHMD Partner-Jahreskarte
holders of the “Familienpass des Freistaates Sachsen”
members of the International Council of Museums (ICOM)
members of Czech Association of Museums and Galleries
attendant for persons with severe disabilities (80 percent or more, H or B).

The respective card is checked at the entrance together with the tickets.

Holders of vouchers of the Deutsche Hygiene-Museum please buy a Free Admission ticket with entry time slot and show their voucher and their ticket at the entrance. Other discounts can’t be used online. Tickets with discounts (e.g. Dresden Card) can only be bought the museum’s box office.

Discounts can’t be used online. Tickets with discounts (e.g. Dresden Card) can only be bought the museum’s box office. There is no refund of online tickets.

Yes, please order a “Free admission” ticket and choose an available entry time slot. The respective card is checked at the entrance together with the tickets.

Yes, please order “Free admission” tickets and choose an available entry time slot. The respective card is checked at the entrance together with the tickets.

Yes, please order “Free admission” tickets and choose an available entry time slots. The respective card is checked at the entrance together with the tickets. Please make sure you choose the same entry time slot as the person you attend.

Technical difficulties

Often the error occurs because there is an empty space in front or behind the mail address. Please delete all possible spaces and try it again. If the error still occurs, please contact Ticketcounter, the company Ticketcounter that takes care of the online ticket orders, at: Tel +49(0)211-93670280 or kontakt@ticketcounter.eu

The Stiftung Deutsches Hygiene-Museum works with the company Ticketcounter to process online ticket orders. For comments or questions about the order, please contact Ticketcounter at: Tel +49(0)211-93670280 or kontakt@ticketcounter.eu.